Nuhaa Ventures (NV), the parent company of Nuhaabotanicals (NB) is totally committed to protecting the privacy of our site visitors and customers. The NV team members are customers themselves of other internet sites and fully appreciate and respect the importance of privacy on the internet. We will not disclose information about our customers to third parties except where it is part of providing a service to you (example: arranging for a product to be sent to you, carrying out credit and other security checks and for the purposes of customer research and profiling or where we have your express permission to do so.)
We will not sell your name, address, e-mail address, credit card information or personal information to any third party (excluding partners from whom you may have linked to our site) without your permission.
If you have any comments or suggestions, we should be pleased to receive them at our address or by emailing us at firstname.lastname@example.org. Alternatively, you may call us on +60193012295 on working days, 9-5pm.
What are Cookies?
A cookie is a small information file that is sent to your computer and is stored on your hard drive. If you have registered with us then your computer will store an identifying cookie which will save you each time you re-visit NB website, by remembering your email address for you. You can change the settings on your browser to prevent cookies being stored on your computer without your explicit consent.
Checking Your Details
If you wish to verify the details you have submitted to NB website you may do so by contacting us via the e-mail address or by phone call. Our security procedures mean that we may request proof of identity before we reveal information. This proof of identity will take the form of your e-mail address and password submitted upon registration. You must therefore keep this information safe as you will be responsible for any action which we take in response to a request from someone using your e-mail and password. We would strongly recommend that you do not use the browser’s password memory function as that would permit other people using your terminal to access your personal information.
We are always pleased to hear from our customers. We are always grateful for any time you spend providing us with the knowledge we need to ensure our customers are completely satisfied. We want you to return to the site and to recommend us to your friends and family. If you have any questions or feedback about this statement, or if you would like us to stop processing your information, please do not hesitate to contact a member of the NB team, who will be delighted to answer any questions you may have.
Our Privacy Statement fully complies with the Privacy Act 1988.
1. Collection of personal information
NV does not sell, share or trade customer’s personal information collected online with third parties. Personal information collected online will only be disclosed within our corporate group for internal use only. When you create an account with NV, the personal information we collect may include your:
- Delivery address
- Email address
- Telephone number
- Mobile number
- Date of birth
The personal information we collect from you will be used in some or all of the following ways:
- To deliver the products you have purchased from NB
- To update you on the delivery of the product and for customer support purposes
- To provide you with relevant product information
- To process your orders and to provide you with the services and information offered through our website and which you request.
- We may pass your name and address on to a third party in order to make delivery of the product to you (example : to our courier or supplier)
Updating Your Personal Information
You can update your personal information anytime by accessing your account on NB website.
Security of Your Personal Information
NV ensures that all information collected will be safely and securely stored. We protect your personal information by:
- Restricting access to personal information
- Maintaining technology products to prevent unauthorised computer access
- Securely destroying your personal information when it is no longer needed for our record retention purposes
Disclosure of Personal Information
We will not share your information with any other organisations other than related companies and any third parties directly related to the delivery of the products you have purchased from NB website. In exceptional circumstances NB may be required to disclose personal information, such as when there are grounds to believe that the disclosure is necessary to prevent a threat to life or health, or for law enforcement purposes. NB is committed to complying with
the Privacy Act and the National Privacy principles. If you believe that your privacy has been breached by NB, please drop us an email at email@example.com and we will resolve the issue.
Collection of Computer Data
When you visit NB website, our company servers will automatically record information that your browser sends whenever you visit a website. This data may include:
- Your computer’s IP address
- Browser type
- Webpage you were visiting before you came to our site
- The pages within NB you visit
- The time spent on those pages, items and information searched for on our site, access times and dates, and other statistics.
This information is collected for analysis and evaluation in order to help us improve our site and the services and products we provide. This data will not be used in association with any other personal information. As part of the above, NB may use Google Analytics features based on Display Advertising, including but not restricted to the following: Remarketing, Google Display Network Impression Reporting, and Google Analytics Demographics.
NB also uses Remarketing with Google Analytics to advertise online; third-party vendors, including Google, use first-party cookies and third-party cookies together to inform, optimize, and serve ads based on visitors’ past visits to NB, as well as report how ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to visits to NB.
NV reserves the right to modify and change the Privacy Statement at any time. Any changes to this policy will be published on our site.