Given the nature of our products, we will not be able to accept returns. However, in order to provide our customers with peace of mind, in the event that you are dissatisfied with our products, kindly email us at nuhaabotanicals@gmail.com or send us a message via whatsapp at +60193012295 for an exchange or refund within 7 days upon goods received date. This is because we strongly believe in the quality and integrity of our products and we want you to experience nothing but the best from us.